ReplyMe is an AI-powered chatbot platform that helps businesses engage with customers 24/7. Our intelligent chatbot uses natural language processing (NLP) to understand customer queries and provide instant responses. It can handle common questions automatically, generate qualified leads, and seamlessly hand off complex issues to human agents when needed.

Setting up ReplyMe is simple and requires no technical expertise. After signing up, you'll receive a small JavaScript snippet that you can add to your website. Just paste the code in your website's HTML, and your chatbot will be live within minutes. Our platform also offers customization options to match your brand colors and style.

Yes! ReplyMe is designed to work seamlessly with your existing customer support infrastructure. Our chatbot can integrate with popular CRM systems, helpdesk platforms, and communication tools. When a conversation requires human intervention, it automatically routes to your support team through your preferred channels.

ReplyMe's AI asks smart pre-chat questions and captures contact details mid-conversation without interrupting the user experience. The chatbot qualifies leads by gathering relevant information and only escalates to human agents when necessary. This approach ensures better lead capture rates while maintaining a smooth customer journey.

ReplyMe can answer a wide range of questions based on your FAQ database and knowledge base. You can train the chatbot with your product information, service details, pricing, policies, and common customer queries. The AI learns from your content and can handle repetitive questions, freeing up your team to focus on complex issues.

Data security is our top priority. ReplyMe implements industry-leading security measures including end-to-end encryption, secure data storage, and compliance with major data protection regulations. Your customer data and conversations are encrypted in transit and at rest, and we never share your data with third parties without your explicit consent.

Absolutely! ReplyMe's mobile agent handoff feature allows your support team to respond to customer queries from any mobile device in real-time. When the AI escalates a conversation to a human agent, they receive notifications and can respond on the go, ensuring high customer satisfaction even outside regular working hours.

ReplyMe provides an intuitive dashboard where you can customize your chatbot's appearance, including colors, fonts, and widget position to match your brand. You can also configure the chatbot's behavior, set up automated responses, create conversation flows, and define when to escalate to human agents. All customizations can be done without any coding knowledge.